Privacy Policy

Last updated: 07/12/2025

This Privacy Policy outlines the policies and procedures of Citrus Lane Rentals LLC on the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you. By using our services, you agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with their initial letters capitalized have meanings defined under the conditions below. Regardless of singular or plural, these definitions apply.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our service or parts of our service.

• Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for directors or managing authorities.

• Company: Referred to as “Citrus Lane Rentals,” “We,” “Us,” or “Our” throughout this Privacy Policy.

• Cookies: Small files placed on your device by a website, containing details of your browsing history and various other uses.

• Country: Refers to Florida, United States.

• Device: Any device capable of accessing our service, such as a computer, cellphone, or digital tablet.

• Personal Data: Any information related to an identified or identifiable individual.

• Service: Refers to our website and other services provided by Citrus Lane Rentals.

• Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by Citrus Lane Rentals to facilitate, provide, or analyze the use of the service.

• Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).

• Website: Refers to Citrus Lane Rentals, accessible from www.citruslanerentals.com.

• You: The individual accessing or using the service, or the company or other legal entity on whose behalf such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address

• First and last name

• Phone number

• Usage data

Usage Data

Usage Data is collected automatically when using our service. This may include information such as your device’s IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When accessing the service by mobile device, we may collect additional information such as mobile device type, unique ID, IP address, operating system, and browser type.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Tracking technologies include:

• Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent.

• Web Beacons: Small electronic files used to count users who have visited pages or opened emails.

Cookies can be “Persistent” or “Session”:

• Persistent Cookies remain on your device when you go offline.

• Session Cookies are deleted once you close your web browser.

We use both for purposes such as essential services, notice acceptance, and functionality.

Use of Your Personal Data

Citrus Lane Rentals may use Personal Data for the following purposes:

• To provide and maintain our service: Including monitoring the usage of our service.

• To manage your account: To facilitate your registration as a user.

• For performance of a contract: To develop, comply with, and undertake purchase contracts or other agreements.

• To contact you: Via email, phone calls, SMS, or other electronic communications.

• To provide you with updates and offers: Related to our products, services, or events, unless you opt out.

• To manage your requests: To attend and respond to your inquiries.

• For business transfers: As part of a merger, sale, or asset transfer.

• For other purposes: Such as data analysis, identifying usage trends, and improving our services.

Sharing Your Personal Data

Your personal data may be shared in the following situations:

• With Service Providers: To monitor and analyze service usage and to contact you.

• For business transfers: In connection with mergers, sales, or asset transfers.

• With Affiliates: Provided they honor this Privacy Policy.

• With Business Partners: To offer you certain products, services, or promotions.

• With other users: If you share information in public areas.

• With your consent: For any other specific purpose.

SMS & Mobile Data Privacy

We value your privacy. Citrus Lane Rentals does not share, sell, rent, or trade any mobile opt-in information (such as phone numbers) with third parties or affiliates for their marketing purposes.

Mobile phone numbers collected for SMS communications are only used to provide the services you have requested from us, such as property updates, appointment reminders, and transaction communications.

Retention of Your Personal Data

We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. Usage Data may be retained for a shorter period unless used to strengthen security or improve functionality.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of your state or country. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You may request the deletion of your personal data. You can do this by signing into your account (if available) or contacting us directly. We will comply with your request subject to applicable law.

Disclosure of Your Personal Data

Business Transactions

Your personal data may be transferred in the event of a merger, acquisition, or asset sale. You will be notified if such a transfer occurs.

Law Enforcement

We may disclose your data where required by law or valid requests by public authorities.

Other Legal Requirements

We may disclose your data in the good faith belief such action is necessary to:

• Comply with legal obligations.

• Protect and defend the rights or property of Citrus Lane Rentals.

• Prevent or investigate possible wrongdoing.

• Protect the personal safety of users or the public.

• Protect against legal liability.

Security of Your Personal Data

While we use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our service does not address individuals under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian aware that your child has provided us personal data, please contact us.

Links to Other Websites

Our service may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date. We may also notify you via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: sales@citruslanerentals.com

• By mail: PO Box 620115, Oviedo, FL 32762-0115